Author name: Proservices

Catching the Boomerang Employee

Introduction In today’s dynamic job market, the concept of the “boomerang employee” is becoming increasingly prevalent. These are former employees who return to their previous companies after a period of absence. While the idea of rehiring former talent is appealing to many organizations, the willingness of these boomerang employees to return often hinges on one …

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Venomous Economics: Unmasking the Real Cost of COBRA and How When is Administering the Antidote

The Cobra’s Bite: A Financial Stranglehold For years—no, decades—COBRA continuation coverage has bitten deeply into company balance sheets, affecting CFOs, HR, and Benefits leaders alike. According to a 2020 study by the Employee Benefit Research Institute (EBRI), former employees on COBRA typically outspend their currently employed counterparts by an unsuspecting 300%. The real cost of …

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Navigating the Storm of Job Loss

The memories of my layoff during the pandemic still linger vividly. It felt like a storm was brewing on the horizon – its ominous signs appearing even before the tempest struck. Leadership nuances shifted, projects decelerated, timelines altered, and suddenly, it was as if someone pressed the mute button on our once-vibrant communication channels. Receiving …

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Ready for ‘When’: Preparing for Unexpected Job Transitions

Introduction Unexpected job transitions have become a common narrative. In such a scenario, the question isn’t if you might face a job transition, but when. This post offers an enhanced checklist to prepare you for that potential ‘when’ moment in your career, complete with insights from industry experts. Career Preparedness Stay updated: In an ever-changing …

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A Slice of Empathy: How When and Zume Reinvented Employee Off-boarding

Zume, having evolved from a pizza delivery startup into a sustainable manufacturing-technology company based in California, was met with unforeseen logistical challenges leading to a tough decision to halt operations. Despite this, Zume exhibited an unwavering commitment to its employees. They joined forces with When Insurance, using their offboarding platform, Jamie, to prioritize the mental …

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The Birth of When

The idea of When began during the Great Recession of 2008. Dan Wertheimer proposed the idea for a business school project at the Booth School of Business at the University of Chicago. He’d seen the realities of COBRA, the cost of continuation coverage, and the impact it had on people and families after a job …

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