Multifamily Health Insurance and Offboarding Solution

When it’s time to reduce healthcare costs.

When it’s time for better offboarding.

When it’s time for a COBRA alternative.

It’s time for When.

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A differentiated solution for multifamily - a health insurance safety net.

According to NAA, the multifamily industry turnover rate is 33%, far exceeding the national average of 22%. The cost to keep and replace talent is a major challenge. The #1 ranked benefit for employees is healthcare. The differentiated solution for multifamily – protecting its most important benefit.

When is a comprehensive, AI-driven technology platform and employee benefit that provides multifamily employees peace of mind about their health insurance. When Multifamily2provides unparalleled support for employees navigating offboarding, life changes, and the complex health insurance market, all while saving your company time and money.

Features & Benefits of When

Safety Net

Retain talent by providing peace of mind with a fixed- dollar reimbursement benefit that pays for health insurance premiums after an involuntary job loss.

Expert guidance and navigation

Employees struggle to understand their health insurance options postemployment. When is the expert resource to educate and guide your employees.

Give employees options

COBRA allows no changes to plan choices and forces your employees into an expensive plan. When gives your employees the opportunity to pick what’s right for them.

Reduce healthcare cost

When guides employees to health plans that are a better fit than COBRA, reducing claims risk from COBRA participants and lowering annual renewals.

Manage your reputation

Today, poorly executed layoffs can quickly damage your brand. Giving your employees a better exit experience protects your brand and raises boomerang hire potential.

How it Works

Use Cases

Exiting employees

When improves the employee exit experience and reduces healthcare costs for your company by helping them find health insurance plans that are a better fit for them than COBRA.

Eligibility changes

When empowers employees with resources to find health insurance coverage when they experience eligibility changes, like moving to part-time or children aging out.

Severance solution

When replaces COBRA subsidies in severance packages with an optional, fixed-dollar reimbursement that eligible employees can use to pay for non- COBRA health insurance premiums - empowering them with more choice and reducing your company’s healthcare risk.

Employee Retention

When offers a fully insured wellness benefit from an A+ rated carrier that provides employees peace of mind about their health insurance. It’s a differentiated benefit that can help multifamily stem the tide of high employee turnover rates.

Compliant with standard employer security requirements

HECVAT Assessment Available | VPAT Accessibility

How much can When save your company?

Number of Employees
Months of COBRA Severance
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Potential Savings


Avoided Claims:


Time Saved:


You can request a specific ROI analysis for your company
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