When Solutons
When is there for life events. When people need us most.
Comprehensive post-employment support for important life moments throughout the employee lifecycle, ensuring modern, compliant, and cost-effective transitions.
Addressing every critical life event with empathy and expertise
A platform
built for people
From RIFs to retirement, When ensures every transition is handled with care, compliance, and cost-effectiveness.
From RIFs to retirement, When ensures every transition is handled with care, compliance, and cost-effectiveness.
Guiding Employees Through Unexpected Job Loss
During sensitive layoffs or RIFs, we provide immediate, expert support to your departing employees. Our platform guides them to affordable COBRA alternatives, like ACA plans with potential subsidies, ensuring a supportive offboarding that reduces HR's burden and protects your employer brand.
Guiding Employees Through Unexpected Job Loss
During sensitive layoffs or RIFs, we provide immediate, expert support to your departing employees. Our platform guides them to affordable COBRA alternatives, like ACA plans with potential subsidies, ensuring a supportive offboarding that reduces HR's burden and protects your employer brand.
Guiding Employees Through Unexpected Job Loss
During sensitive layoffs or RIFs, we provide immediate, expert support to your departing employees. Our platform guides them to affordable COBRA alternatives, like ACA plans with potential subsidies, ensuring a supportive offboarding that reduces HR's burden and protects your employer brand.
Bridging coverage gaps between career moves
When employees leave voluntarily, our platform helps them navigate potential coverage gaps that arise between jobs or during travel. This proactive support reinforces a positive separation experience for them and provides a clean, simple hand-off for your HR team.
Bridging coverage gaps between career moves
When employees leave voluntarily, our platform helps them navigate potential coverage gaps that arise between jobs or during travel. This proactive support reinforces a positive separation experience for them and provides a clean, simple hand-off for your HR team.
Bridging coverage gaps between career moves
When employees leave voluntarily, our platform helps them navigate potential coverage gaps that arise between jobs or during travel. This proactive support reinforces a positive separation experience for them and provides a clean, simple hand-off for your HR team.
Simplifying the path to retirement healthcare
Offload the complexities of retirement healthcare and Medicare questions from your HR team. We provide expert navigation, education, and enrollment support for your retiring employees, ensuring they transition smoothly to post-employment coverage and avoid costly late-enrollment penalties.
Simplifying the path to retirement healthcare
Offload the complexities of retirement healthcare and Medicare questions from your HR team. We provide expert navigation, education, and enrollment support for your retiring employees, ensuring they transition smoothly to post-employment coverage and avoid costly late-enrollment penalties.
Simplifying the path to retirement healthcare
Offload the complexities of retirement healthcare and Medicare questions from your HR team. We provide expert navigation, education, and enrollment support for your retiring employees, ensuring they transition smoothly to post-employment coverage and avoid costly late-enrollment penalties.
Securing seamless coverage for dependents
Managing benefits for dependents aging out or losing coverage is a complex administrative task. We provide swift, personalized outreach directly to these individuals, guiding them to new, affordable plans and ensuring your company facilitates a seamless transition without adding to HR's workload.
Securing seamless coverage for dependents
Managing benefits for dependents aging out or losing coverage is a complex administrative task. We provide swift, personalized outreach directly to these individuals, guiding them to new, affordable plans and ensuring your company facilitates a seamless transition without adding to HR's workload.
Securing seamless coverage for dependents
Managing benefits for dependents aging out or losing coverage is a complex administrative task. We provide swift, personalized outreach directly to these individuals, guiding them to new, affordable plans and ensuring your company facilitates a seamless transition without adding to HR's workload.
Ensuring stability during company evolution
During restructuring or benefit changes, clear communication is critical. We act as an extension of your team, providing personalized consultations that help your employees understand new coverage options, which reduces confusion and frees up your HR staff
Ensuring stability during company evolution
During restructuring or benefit changes, clear communication is critical. We act as an extension of your team, providing personalized consultations that help your employees understand new coverage options, which reduces confusion and frees up your HR staff
Ensuring stability during company evolution
During restructuring or benefit changes, clear communication is critical. We act as an extension of your team, providing personalized consultations that help your employees understand new coverage options, which reduces confusion and frees up your HR staff
Providing a coverage bridge for temporary staff
Provide a valuable offboarding benefit for your temporary and seasonal staff without the administrative overhead. As their roles end, we proactively contact and guide your non-benefits-eligible workers to affordable coverage, ensuring a positive employment cycle that enhances your reputation.
Providing a coverage bridge for temporary staff
Provide a valuable offboarding benefit for your temporary and seasonal staff without the administrative overhead. As their roles end, we proactively contact and guide your non-benefits-eligible workers to affordable coverage, ensuring a positive employment cycle that enhances your reputation.
Providing a coverage bridge for temporary staff
Provide a valuable offboarding benefit for your temporary and seasonal staff without the administrative overhead. As their roles end, we proactively contact and guide your non-benefits-eligible workers to affordable coverage, ensuring a positive employment cycle that enhances your reputation.
Support for any business type
Support for any business type
Our platform provides tailored support for the unique challenges of employers, brokers, partners, and the employees they serve across any scenario.
Our platform provides tailored support for the unique challenges of employers, brokers, partners, and the employees they serve across any scenario.
Enterprise Companies
Cut COBRA costs by up to 80% while giving departing employees better coverage options. Our AI-powered marketplace finds personalized health plans that save money for both your company and your people through portable benefits.
Enterprise Companies
Cut COBRA costs by up to 80% while giving departing employees better coverage options. Our AI-powered marketplace finds personalized health plans that save money for both your company and your people through portable benefits.
Enterprise Companies
Cut COBRA costs by up to 80% while giving departing employees better coverage options. Our AI-powered marketplace finds personalized health plans that save money for both your company and your people through portable benefits.
Benefits Brokers
Differentiate your offering with COBRA alternatives that clients love. Add When's portable benefits solution to win more business, retain clients longer, and earn additional revenue while delivering superior outcomes for employers.
Benefits Brokers
Differentiate your offering with COBRA alternatives that clients love. Add When's portable benefits solution to win more business, retain clients longer, and earn additional revenue while delivering superior outcomes for employers.
Benefits Brokers
Differentiate your offering with COBRA alternatives that clients love. Add When's portable benefits solution to win more business, retain clients longer, and earn additional revenue while delivering superior outcomes for employers.
Channel Partners
Whether you're a TPA, PEO, ASO, or COBRA administrator, partner with When to help reduce risk for your clients. Our platform integrates with your services to deliver better outcomes while lowering costs and administrative complexity.
Channel Partners
Whether you're a TPA, PEO, ASO, or COBRA administrator, partner with When to help reduce risk for your clients. Our platform integrates with your services to deliver better outcomes while lowering costs and administrative complexity.
Channel Partners
Whether you're a TPA, PEO, ASO, or COBRA administrator, partner with When to help reduce risk for your clients. Our platform integrates with your services to deliver better outcomes while lowering costs and administrative complexity.
When you say goodbye, we say hello
When you say goodbye, we say hello
When an employee departs, they deserve clear, tailored health coverage choices—not just a standard COBRA notice.
When an employee departs, they deserve clear, tailored health coverage choices—not just a standard COBRA notice.
STEP 01
Co-Branded Email Invitation
When an employer triggers an exit, When's integration sends a series of co-branded emails to the employee with a link to their personalized dashboard.
STEP 01
Co-Branded Email Invitation
When an employer triggers an exit, When's integration sends a series of co-branded emails to the employee with a link to their personalized dashboard.
STEP 01
Co-Branded Email Invitation
When an employer triggers an exit, When's integration sends a series of co-branded emails to the employee with a link to their personalized dashboard.
STEP 02
Create Account
Employees activate their account via their email invitation. After confirming the information When pulls from their employer's HRIS, they can add more details about the type of coverage they are looking for.
STEP 02
Create Account
Employees activate their account via their email invitation. After confirming the information When pulls from their employer's HRIS, they can add more details about the type of coverage they are looking for.
STEP 02
Create Account
Employees activate their account via their email invitation. After confirming the information When pulls from their employer's HRIS, they can add more details about the type of coverage they are looking for.
STEP 03
Smart Plan Matching
Our AI-powered plan navigator provides side-by-side comparisons of personalized healthcare recommendations tailored to each employee's needs.
STEP 03
Smart Plan Matching
Our AI-powered plan navigator provides side-by-side comparisons of personalized healthcare recommendations tailored to each employee's needs.
STEP 03
Smart Plan Matching
Our AI-powered plan navigator provides side-by-side comparisons of personalized healthcare recommendations tailored to each employee's needs.
STEP 04
Enrollment & Support
Enrolling in a plan is quick and easy and our white-glove concierge assistance is available whenever extra guidance is needed.
STEP 04
Enrollment & Support
Enrolling in a plan is quick and easy and our white-glove concierge assistance is available whenever extra guidance is needed.
STEP 04
Enrollment & Support
Enrolling in a plan is quick and easy and our white-glove concierge assistance is available whenever extra guidance is needed.
"The integration and setup was straight-forward and seamless for out team. When's platform and concierge service is a significant step up from our prior process of an exit email and COBRA letter."
Girish G
Chief Operating Officer
"The integration and setup was straight-forward and seamless for out team. When's platform and concierge service is a significant step up from our prior process of an exit email and COBRA letter."
Girish G
Chief Operating Officer
"The integration and setup was straight-forward and seamless for out team. When's platform and concierge service is a significant step up from our prior process of an exit email and COBRA letter."
Girish G
Chief Operating Officer